There are some known limitations to KnowledgeTree for Salesforce and KnowledgeTree Manager.
Supported Browsers
- Firefox
- Safari
- Chrome
- IE 10+
KnowledgeTree for Salesforce works with the following objects
- Products
- Opportunities
- Accounts
- Leads
- Cases
- Contacts
- Custom Objects upon request
KnowledgeTree for Salesforce can support and preview the following file types
- Word (.doc, .docx)
- PowerPoint (.ppt, .pptx)
- Excel (.xls, .xlsx)
- .gif
- .jpg
- .bmp
- .png
- Youtube
- Vimeo
- .mp4
WebDAV and FTP limitations
- Adding assets via WebDAV or FTP will work when connecting to some clients and not others. Please let us know if you experience a problem adding assets to your KnowledgeTree Manager account via WebDAV or FTP.