Below are the known limitations for the current version of the Web App.

  • Full text search is limited to the first 8KB of a document. Most of our customer’s documents are below this threshold. We will monitor system load and plan to increase this limit over time.
  • No Salesforce Sandbox support.
  • Certain elements of the software may change in workflow and design or be removed all together as we receive community feedback.
  • Users must be created through KnowledgeTree’s Manager Client or Salesforce applications before logging into the Web App.
  • This software is in Beta and may require some limited downtime to introduce or refine features.
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