Analytics

How to use charts and reports in KnowledgeTree and Salesforce.com to understand which content's resonating with whom.

Charts - Asset Activity and Engagement
Asset activity and engagement charts allow you to view data for an asset so you can understand its internal usage and prospect facing performance.  We&#x...
Thu, 18 Sep, 2014 at 10:51 AM
Tracking Prospect Engagement in Salesforce
You've discovered the right content at the right time and you've shared it with the right prospects. Now what?   You can easily track content u...
Tue, 28 Jul, 2015 at 2:11 PM
Track Real Time: Contact Usage Updates via Chatter
You can track content usage through the Content Insight Dashboard, but you can also stay informed in realtime with Chatter. KnowledgeTree content usage upda...
Tue, 18 Nov, 2014 at 8:32 AM
KnowledgeTree Activities and Reporting in Salesforce
This article describes the Activity History entries KnowledgeTree creates in Salesforce and how those can be used for reporting. Anatomy of ...
Thu, 2 Jun, 2016 at 7:25 PM
Video Tutorial: Tracking Engagement
Click here for the text version of this tutorial.
Fri, 29 Aug, 2014 at 2:58 PM
Dashboards for Reps and Sales Leaders
Insight into how content is affecting your sales pipeline is critical when reviewing your content marketing strategy.  KnowledgeTree for Salesforce comes re...
Mon, 9 Feb, 2015 at 3:13 PM
KnowledgeTree's Tracking Technology
Like many marketing products, KnowledgeTree uses a number of technologies to provide you and your sales reps with insight into your prospects' and cust...
Mon, 30 Mar, 2015 at 12:01 PM
Customize Dashboards
While our standard Dashboards are available, you may want custom Dashboards. For example, trend content sharing over a specific time period.  To custo...
Mon, 21 Mar, 2016 at 11:47 AM